Job Description: Freight Broker

Experience: 5+ Years
Department: Logistics / Transportation
Employment Type: Full-Time

Job Summary

We are looking for an experienced and result-oriented Freight Broker with 5+ years of experience in freight brokerage, carrier management, load planning, and transportation logistics. The ideal candidate should have strong negotiation skills, an established carrier network, and the ability to manage shipments efficiently while maintaining profitability and excellent customer relationships.

Key Responsibilities

- Source, negotiate, and secure reliable carriers for customer shipments at competitive rates.
- Build and maintain strong relationships with shippers, carriers, and transportation partners.
- Negotiate freight rates to maximize profit margins while ensuring competitive pricing.
- Manage the complete shipment lifecycle, including load booking, dispatch coordination, tracking, and delivery confirmation.
- Monitor shipments proactively and resolve delays, capacity issues, and other transportation-related challenges.
- Develop and maintain a solid network of carriers and owner-operators.
- Ensure accurate documentation, including rate confirmations, bills of lading (BOL), and proof of delivery (POD).
- Track load status and provide timely updates to customers and carriers.
- Handle freight claims, service issues, and payment-related discrepancies when required.
- Identify new business opportunities and contribute to revenue growth.
- Maintain shipment records, negotiate contracts, and ensure compliance with company policies and applicable regulations.
- Meet performance targets related to revenue, gross margin, service quality, and customer satisfaction.

Required Qualifications

- Minimum 5+ years of experience in freight brokerage, freight forwarding,



or transportation logistics.
- Strong knowledge of freight markets, carrier sourcing, rate negotiation, and load management.
- Proven ability to negotiate profitable freight rates and manage transportation costs.
- Excellent communication, negotiation, problem-solving, and relationship-management skills.
- Experience using Transportation Management Systems (TMS), load boards, and shipment-tracking tools.
- Ability to manage multiple shipments and work effectively under pressure.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Excel and other relevant logistics software.

Preferred Skills

- Established network of reliable carriers and shippers.
- Experience in domestic or international freight brokerage, depending on business requirements.
- Knowledge of truckload (FTL), less-than-truckload (LTL), and other relevant freight services.
- Strong understanding of gross margin calculations and freight pricing strategies.
- Experience in customer acquisition, account management, and business development.

Key Performance Indicators (KPIs)

- Freight revenue and gross profit margin.
- Number of loads booked and successfully delivered.
- Carrier availability and service reliability.
- On-time pickup and delivery performance.
- Customer retention and satisfaction.
- Shipment cost optimization and issue-resolution efficiency.

What We Offer

- Competitive salary based on experience and skills.
- Performance-based incentives, where applicable.
- Opportunities for professional growth and career development.
- A collaborative and performance-driven work environment.

Interested candidates with strong freight brokerage experience and a proven track record of managing profitable shipments are encouraged to apply.

Pay: ₹16,000.00 - ₹100,000.00 per month

Work Location: In person

📌 Freight broker (Sahibzada Ajit Singh Nagar)
🏢 will tell later
📍 Sahibzada Ajit Singh Nagar