o 12+ years of relevant work experience preferably in the Fintech Industry including at least 3 + year of relevant product management experience and good to have software development experience.
o Experience integrating with third-party web services across a variety of technologies (e.g. REST, SOAP, etc.)
What does the job entail?
case, User stories, Requirements mapping and traceability matrix etc.
o Articulate business problems to engineering partners.
o Implements monitoring / usage tracking and analyze patterns to improve internal systems.
o Generate new ideas and suggestions for continuous improvement of systems, processes and procedures to enhance the customer payment experience
- o Responsible for making process notes, integration/ interface documents; and communicating them to clients/ internal operations team members.
o Providing inputs into the underlying process flows/ workflows/ systems for service improvement; and also engaging with internal process teams for definition of payment processes for recent clients/ existing clients.
- Work Experience
o 12+ years of relevant work experience preferably in the Fintech Industry including at least 3 + year of relevant product management experience and good to have software development experience.
o Experience integrating with third-party web services across a variety of technologies (e.g. REST, SOAP, etc.)
o Experience in integrating with scheme / Netbank / Wallet / Card etc.
o Understanding of electronic payment processing/ collection methods, including Electronic Clearing Service (ECS), online payment, Electronic Bill Presentment & Payment (EBPP), Credit Card Processing, Banking & Finance. - Familiarity of processes relating to payments/ collections.
Domain
o Should have strong understanding of merchant and payment service providers needs to support different segments of consumers and merchants
o Experienced with APIs and software development and work together well with both technical and business teams.
o Prior work experience dealing with payment gateways, merchant onboarding , product ownership and merchant management.
Essential Qualification
B. E. IT / Computer Science
Preferred Skills
o 12+ years of relevant work experience preferably in the Fintech Industry including at least 3 + year of relevant product management experience and good to have software development experience.
o Experience integrating with third-party web services across a variety of technologies (e.g. REST, SOAP, etc.)
📌 Chief Manager - Information Technology (Mumbai)
🏢 HDFC Life
📍 Mumbai
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