- Handle customer inquiries through phone calls, emails, and WhatsApp in a qualified and timely manner.
- Communicate with customers regarding travel packages, itineraries, bookings, and destination-related queries.
- Coordinate with the sales team, operations team, and destination partners to ensure smooth service delivery.
- Provide timely updates on bookings, confirmations, travel schedules, and other customer requirements.
- Follow up with customers to ensure their queries and concerns are resolved promptly.
- Handle customer complaints professionally and work towards providing effective solutions.
- Maintain accurate records of customer interactions, inquiries, and follow-ups.
- Assist in providing travel-related information for destinations such as Dubai, Thailand, Kenya, and Vietnam.
- Ensure a high level of customer satisfaction through effective communication and coordination.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement
- Paid sick time

Work Location: In person

📌 Customer Service Executive (Kochi)
🏢 TRAVINNO TOURISM
📍 Kochi