Maheshwari Enterprises (Since 1987), an authorised CSD & CPC dealer and consumer electronics retailer in Morar, Gwalior (Samsung, Blue Star, Godrej, Whirlpool, Hitachi, Panasonic), is hiring a Customer Service Executive. Women candidates are preferred.
Responsibilities:
- Handle customer calls and WhatsApp queries
- Register customer complaints and coordinate with the service team
- Follow up until complaints are resolved
- Update customers on orders and deliveries
- Assist walk-in customers at the showroom
Requirements:
- 2-3 years of experience in customer service
- Valuable communication skills in Hindi, working English