- Customer Support: Handle customer inquiries through phone calls, emails, WhatsApp, and face-to-face interactions.
- Complaint Handling: Listen to customer complaints, identify problems, and provide appropriate solutions promptly.
- Customer Relationship Management: Build and maintain solid relationships with existing and potential customers.
- Follow-ups: Contact customers to collect feedback, provide updates, and ensure their issues are resolved.
- Information Sharing: Explain products, services, pricing, policies, and procedures to customers.
- Customer Satisfaction: Ensure a positive customer experience and maintain high service standards.
- Coordination: Coordinate with sales, marketing, accounts, and other departments to resolve customer concerns.
- Record Keeping: Maintain customer databases, interaction records, feedback, and complaint reports.
- Sales Support: Identify customer needs and recommend suitable products or services when required.
- Reporting: Prepare daily, weekly, or monthly reports on customer interactions and service performance.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Relationship Executive (Changanācheri)
🏢 Medlounges Wellness center
📍 Changanācheri