- Handle customer calls, queries, feedback, and complaints.
- Conduct customer satisfaction calls and follow-ups.
- Coordinate with Sales and Service teams to resolve customer concerns.
- Maintain customer databases and CRM records.
- Ensure customer satisfaction and a positive customer experience.
Qualification: Graduate in any discipline.
Experience: Fresher or experienced candidates can apply. Automobile dealership experience preferred.
- Call customers for service reminders and follow-ups.
- Generate service appointments and coordinate with the Service team.
- Follow up with customers for pending and overdue services.
- Inform customers about service offers and campaigns.
- Maintain calling records and achieve monthly targets.
Qualification: Graduate in any discipline.
Experience: Fresher or experienced candidates can apply. Automobile dealership experience preferred.