25 Oct
|
EnglishYaari: English For Professionals
|
India
25 Oct
EnglishYaari: English For Professionals
India
Company Description EnglishYaari is a energetic language learning platform that seamlessly integrates learning with enjoyment. Our platform creates a supportive atmosphere for learners to enhance their spoken English skills through engaging sessions with certified tutors. Roles and
responsibilities:
• You will ensure that the students love the brand by answering their queries in a timely and accurate way, via phone, email, or chat identifying patterns among them, and optimizing processes.
• You would use customer insights to improve customer satisfaction. You would collect student feedback and share it with our Product, Sales, and Marketing teams. Qualifications
• Customer Support and Technical Support skills
• Interpersonal skills for communicating effectively with customers and colleagues
• Analytical and problem-solving skills for assessing customer needs and offering appropriate solutions
• Customer satisfaction skills for ensuring positive customer interactions
• Excellent written and verbal communication skills in English
• Experience with customer service software, such as Zendesk, is a plus
• Bachelor's degree in Communications, English, or related field is preferred Website: https://englishyaari.com/
📌 Customer Support Executive (India)
🏢 EnglishYaari: English For Professionals
📍 India