MDX Consultants is seeking an organised, reliable Practice Administrator & Bookkeeper based in India to support the day-to-day running of our practice. This remote role combines client communication, administration and bookkeeping. You will be a key point of contact for callers and help keep client records, schedules and financial information accurate and up to date. Location and

working hours
• Remote, based in India.
• Start time: 10:00 am Sydney/Melbourne local time, including daylight saving (3:30 am IST during Australian daylight saving and 4:30 am IST otherwise).
• You must be available to answer practice calls from the start of your shift.

Key responsibilities
• Answer incoming practice calls professionally, understand enquiries, take accurate messages and direct calls to the appropriate team member.
• Arrange appointments, manage calendars and follow up with clients on outstanding documents and information.
• Monitor and respond to routine emails, maintain client records and assist with day-to-day practice administration.
• Support bookkeeping, including data entry, transaction coding, bank reconciliations and invoice processing.
• Keep clear records of work completed, track outstanding items and raise queries promptly.




• Handle client and financial information with care and confidentiality. What we are looking for
• Strong verbal and written communication skills, a professional phone manner and confidence speaking with clients.
• Valuable English communication skills; Hindi and Punjabi language skills are preferred.
• Relevant experience in administration, client service and/or bookkeeping.
• A sound understanding of basic bookkeeping and strong attention to detail.
• Good organisation, dependable attendance and the ability to follow through on tasks while working remotely.
• Confidence using email, spreadsheets, calendars and online meeting tools.
• Reliable internet, a suitable computer and headset, and a quiet workspace for handling calls. Preferred experience
• Experience supporting an accounting, bookkeeping or professional services practice.
• Familiarity with Xero, MYOB or similar bookkeeping software.

How to apply
Apply through LinkedIn with your CV and a brief note outlining your administration and bookkeeping experience, the languages you speak, your notice period, and your availability to start at 10:00 am Sydney/Melbourne local time. Please highlight any experience answering client calls.

📌 Practice Administrator (India)
🏢 MDX Consultants
📍 India