Company Description Opo Hotels, operated by OPO Hotels LLP, offers luxury and comfort to corporate, domestic, and international travelers. For over five years, the brand has focused on delivering exemplary hospitality and making each stay pleasant and memorable. With contemporary amenities and spacious, elegant rooms, Opo Hotels caters to both MICE and leisure guests seeking style and convenience. The properties are located near Delhi International Airport and close to the corporate hub of Gurugram (Gurgaon), making them an ideal choice for relaxation and business travel. Role Description The Front Office Supervisor is responsible for overseeing daily front desk operations and ensuring a smooth, welcoming experience for all guests. This full-time, on-site role is based in Aurangabad and includes supervising front office team members, coordinating receptionist duties, and managing check-in and check-out processes. The supervisor monitors reservations and room allocations, responds to guest inquiries and escalations, and supports the implementation of front office procedures and standards. The role also involves training and coaching team members, maintaining accurate records,



collaborating with other departments, and promoting a professional and guest-focused environment. Qualifications
• Strong supervisory skills with experience leading front office or hospitality teams.
• Proficiency in receptionist duties, including check-in/check-out, handling calls, and managing guest inquiries.
• Excellent customer service capabilities with a focus on guest satisfaction and problem resolution.
• Experience with reservations, room assignments, and basic hotel property management systems.
• Clear and professional communication skills, both verbal and written.
• Prior experience in hotels or resorts, preferably in front office or guest services.
• Ability to work flexible schedule, including weekends and holidays, as required by hotel operations.
• Organizational and time-management skills, with attention to accuracy and detail.
• Diploma or degree in Hospitality Management or a related field is preferred.
• Knowledge of local area and ability to assist guests with information on transportation and attractions.

📌 Front Office Supervisor (Aurangabad)
🏢 Opo Hotels and Resorts
📍 Aurangabad