t Software Solutions LLP is looking for a proactive, solution-oriented Customer Success Manager (CSM) to join our growing team in Ludhiana, Punjab.
We are a
product-based software company seeking a professional who can take ownership of the customer journey, from onboarding and software implementation to technical coordination, client training, issue resolution, and long-term customer retention.
Key Resp
o
nsibilities:
Customer Relationship Management
SaaS Product Onboarding & Implementation
Client Training & Product Adoption
Customer Support & Issue Resolution
Cross-functional Coordination & Customer Retention
Ideal Ca
n
didate:• Experie
nce in Customer Success, SaaS, Software Implementation, or Client Relationship Management.• Robust
communication,
problem-solving, and organizational skills.• Ability
to independently manage customer relationships and coordinate with technical teams.• Experie
nce with educational or enterprise software is an added advantage.
Location: Ludhiana, Punjab (Work from Office)
Employment: Full-Time
Apply: [HIDDEN TEXT]
Interest
e
d candidates can share their updated CV or connect with me directly on LinkedIn.
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e
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