Company Name:- Kale Logistics Pvt Ltd(www.kalelogistics.com)Qualification: Any Graduate/Any Post-Graduate/HSC+Diploma Shift Timings: Rotational Shift Location:- Thane(WFO) Job Description Details:
Understanding of Ticket process &
SLAs-Incidents/service requests & FCR.
Responsible for troubleshooting of desktop,
laptop, printer, scanner, etc. and facilitate in trouble shooting of server or
network related issues in coordination of core team / principle vendors.
Providing technical support for Windows
Server, Active Directory, DHCP, Networking, etc.
Assembling computers and Maintaining company
peripheral desktop and network devices regularly, including printers and
scanners.
Creating Profiles to users for customizing desktop settings.
Ensuring functionality of desktop systems
throughout departments through frequent evaluations and routine maintenance.
Planning and executing routine repairs and
system upgrades.
Making use of helpdesk systems to prioritize
work-load and updating queries and calls.
Installed and configured various applications Softwares Like MS Office
2000/XP, MS Projects and MS outlook for mails access and, Internet Explorer.
Identify & suggest possible improvements
on processes & proceduresNote: Only male candidates can apply.
📌 Engineer (Thane)
🏢 geekayinfotech
📍 Thane
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