Company Description Policybazaar.com is one of India’s leading online insurance platforms and the flagship brand of PB Fintech, which also owns Paisabazaar.com and Policybazaar.ae. The group operates across insurance and lending marketplaces in India and the UAE, supported by prominent private equity funds and family offices. Founded with a mission to educate individuals about insurance products, Policybazaar.com focuses on simplifying complex offerings for customers. The company has played a significant role in addressing the large, underpenetrated online insurance market and continues to expand its digital reach. Role Description This is a full-time, in office Sales Specialist role based in Gurugram. The Sales Specialist will engage with prospective and existing customers to understand their insurance needs, explain product features, and recommend suitable plans. Daily responsibilities include handling inbound and outbound calls, following up on leads, converting inquiries into sales, and maintaining accurate records in the CRM system. The role also involves providing high-quality customer service, resolving queries, coordinating with internal teams for policy processing, and meeting individual and team sales targets.
Sales Specialists may participate in product and process training, share feedback to improve offerings, and contribute to a positive, performance-driven work environment. Qualifications
• Strong Communication skills, including clear verbal and written interaction with customers and internal teams.
• Customer Service and client relationship management skills to handle queries, build trust, and ensure a positive customer experience.
• Sales and persuasion skills with the ability to understand customer needs, present solutions, and close deals effectively.
• Training and Sales Management exposure, such as mentoring peers, supporting team performance, or participating actively in sales enablement activities.
• Ability to work in a fast-paced, target-driven environment with strong attention to detail and basic computer/CRM proficiency.
• Prior experience in insurance, financial services, or telesales is an advantage.
• Minimum educational qualification: high school diploma; a bachelor’s degree in business, commerce, or a related field is preferred. Interested candidates can share their cv over the
[email protected] or whatsApp on (phone hidden).
📌 Sales Specialist (Gurugram)
🏢 Policybazaar.com
📍 Gurugram