Relevant Experience and educational requirements:

- Medical qualification- MBBS, BHMS, BAMS,, preferably in clinical sciences
- CPC/CIC/CCS certification
- Additional relevant certifications would be an added advantage
- 15 years of experience in BPO/KPO industry
- 5+ years of experience as Senior Manager/Director Operations
- Experience managing Managers or similar levels
- Experience in US healthcare health plan operations (pre-adjudication, post adjudication or adjudication) preferred
- Implementations/transitions experience preferred

Skills and competencies:

- Robust analytical, critical thinking and problem-solving skills
- Excellent verbal and written communication skills
- MS office proficiency
- Strong organizational skills and adaptive capacity for rapidly changing priorities and workloads
- Ability to make sound decisions keeping in mind business interests
- Comfortable handling teams across geographies, i.e. other locations within India, Philippines or in the US
- Capable of working under stress and for extended amounts of time

📌 AVP Clinical Operations (India)
🏢 Cotiviti
📍 India