- Manage day-to-day operations of the department, ensuring smooth functioning and efficiency.
- Coordinate with team members to achieve sales targets and resolve customer issues.
- Conduct market research to identify new business opportunities and stay updated on industry trends.
- Develop and implement process improvements to increase productivity and reduce costs.
- Provide technical support to customers through phone calls, emails, or chats.
Desired Candidate Profile
- 1-5 years of experience in a similar role (preferably from BPO background).
- Bachelor's degree in Computers (B.Tech) or equivalent qualification.
- Excellent communication skills with ability to work effectively in a fast-paced setting.
- Proficiency in MS Office applications (Excel) for data analysis and reporting purposes.
📌 Management Trainee (Delhi)
🏢 V2 Retail
📍 Delhi
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