- Handle inbound and outbound calls with US healthcare providers, insurance companies, and patients.
- Verify patient insurance eligibility and benefits when required.
- Communicate professionally with US clients and resolve queries related to billing and claims.
- Maintain accurate call records and update the required systems.
- Meet defined productivity, quality, and SLA targets.
- Follow HIPAA and company guidelines while handling patient and healthcare information.
Requirements
- Any Graduate / Diploma.
- Excellent verbal communication skills in English.
- Good listening and interpersonal skills.
- Willingness to work in US night shifts.
- Basic knowledge of MS Office and computer operations.
- Candidates with experience in US Healthcare, Medical Billing, RCM, AR Calling, or International Voice Process will be preferred.
- Freshers with positive English communication skills can also apply.
📌 International Voice Process Executive (Night Shift only) (Puducherry)
🏢 AP Management Consultants
📍 Puducherry
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