- Respond to customer inquiries via chat, resolving issues professionally and promptly.
- Provide accurate information about products or services, addressing concerns and promoting sales.
- Collaborate with internal teams to resolve complex customer complaints and enhance overall customer experience.
- Maintain high product knowledge to effectively support customers and promote sales.
- Consistently meet or exceed performance metrics, such as resolution rate and response time.
- Continuously improve processes and procedures to increase efficiency and effectiveness.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Chat Support Representatives (Thane)
🏢 Vwholesales
📍 Thane
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