- Inbound & Outbound Calls: Answer incoming customer calls to resolve queries or make outbound calls to follow up on pending issues.
- Problem Resolution: Understand customer complaints over the phone, troubleshoot problems, and offer immediate solutions.
- Call Logging: Record caller details, query summaries, and resolution steps in the CRM database while or right after speaking.
Preferred candidate profile
- Transparent, confident verbal communication in English (and regional languages if required).
- Active listening skills and ability to speak calmly under pressure.
📌 Customer Support Executive by F:S (Bengaluru)
🏢 NoBroker
📍 Bengaluru
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