Relationship Manager ExecutiveRemote (India)

Relationship Manager ExecutiveRemote (India)

25 Oct
|
NoBroker HR
|
India

25 Oct

NoBroker HR

India

Company Description NoBroker HR is part of NoBroker.com, India’s first and only PropTech unicorn that offers a brokerage-free property search platform connecting owners with tenants and buyers directly. The company uses technology to eliminate information asymmetry in the real estate market and enable transparent, direct interactions between parties. Founded in 2014 by alumni of IIT and IIM, NoBroker now serves millions of customers every month across major Indian cities.

Backed by leading global investors and supported by a 5000+ member team, NoBroker provides a wide range of services including verified properties, rental agreements, moving services, home services, home loans, and community management solutions. Team members join a fast-growing, meritocratic environment with strong focus on ownership, learning, and customer-centric innovation.

Role Description The Relationship Manager Executive L-1 | Remote role is a full-time position responsible for managing and nurturing relationships with customers using NoBroker’s platform. This role involves engaging with property owners, tenants, and buyers to understand their requirements, provide guidance on services, and ensure a smooth end-to-end experience. Daily tasks include handling inbound and outbound calls or digital interactions, explaining product features and service offerings, resolving queries, and following up to drive successful closures.





The Relationship Manager

Executive also coordinates with internal teams to address customer issues, maintains accurate records in CRM tools, and meets defined performance and service quality targets. This is a remote role, requiring consistent virtual collaboration, timely communication, and a solid focus on delivering high-quality customer support.

Qualifications

- Customer relationship management and client service skills, with the ability to build trust and maintain long-term engagement.
- Strong communication, active listening, and interpersonal skills for phone, chat, and email interactions.
- Sales and negotiation abilities, including requirement understanding, solution presentation, and conversion-oriented follow-up.
- Basic data entry, CRM, and computer literacy skills, with comfort using online platforms and productivity tools.
- Problem-solving and conflict resolution skills, with attention to detail and a focus on timely issue closure.
- Ability to work independently in a remote setup, manage time effectively, and meet performance targets.
- Prior experience in customer-facing, inside sales, or relationship management roles (real estate or PropTech experience is an advantage).
- Bachelor’s degree or equivalent practical experience; proficiency in English and at least one major Indian language is beneficial.

📌 Relationship Manager ExecutiveRemote (India)
🏢 NoBroker HR
📍 India

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