Company Description Optimus 11 is a financial consultancy focused on delivering customized, end-to-end financial solutions for individuals and businesses. The company operates on core principles of transparency, reliability, and robust client focus, supporting clients through home building, business growth, and long-term financial planning. Optimus 11 differentiates itself through services such as profile structuring for maximum approval success, direct access to banks and NBFCs, error-free documentation, and fast-track processing.

The firm also provides strategic investment advisory to help clients optimize returns and builds lifelong client relationships based on clarity, process, transparency, and measurable results.

Role Description The Caller role at Optimus 11 is a full-time, on-site position based in Gurgaon. The Caller will connect with prospective and existing clients over phone calls to explain financial solutions, gather required information, and schedule consultations with financial advisors. Daily tasks include making outbound calls, handling inbound queries, updating client records in internal systems, and following up on documentation and application status.





The role involves coordinating with internal teams to support fast-track processing, ensuring clear communication of processes, and maintaining a professional, client-focused interaction at all times. The Caller will be expected to meet call targets, maintain service quality, and contribute to a positive client experience.

Qualifications

- Candidates should possess strong verbal communication, active listening, and interpersonal skills.
- Candidates should possess basic computer proficiency, including, data entry, and email communication.
- Candidates should possess skills in client relationship management, follow-up, and customer service.
- Candidates should possess organizational skills such as time management, attention to detail, and ability to handle multiple calls and tasks.
- Prior experience in telesales, call center operations, or financial services support is preferred.
- Ability to work on-site in Gurgaon, adhere to schedules, and meet performance targets.
- Comfort with learning basic financial concepts and explaining them clearly to clients.
- A minimum of a high school diploma; a degree in business, finance, or a related field is an advantage.

📌 Caller (Gurugram)
🏢 Optimus 11
📍 Gurugram