Position Summary

We are seeking a dynamic, result-oriented, and customer-focused Admission Counsellor to guide prospective parents and students through the admission process. The candidate will be responsible for enquiry handling, counselling, follow-ups, campus visits, admission conversion, and maintaining strong parent relationships to achieve admission targets.

Key Responsibilities1. Admission Counselling

- Handle walk-in, telephonic, website, social media, and referral enquiries.
- Counsel parents regarding curriculum, facilities, fee structure, transportation, and school policies.
- Understand parents' requirements and recommend suitable admission solutions.
- Conduct one-to-one counselling sessions with prospective parents.

2. Lead Management & Follow-up

- Maintain and update enquiry records in ERP/CRM.
- Perform timely follow-up calls, WhatsApp communication, and emails.
- Convert enquiries into campus visits and admissions.
- Track lead status and maintain conversion reports.

3. Campus Visits & Parent Interaction

- Conduct school tours for prospective parents.
- Present the school's strengths, achievements, infrastructure, and academic programs.
- Address parent concerns professionally and effectively.

4. Admission Processing

- Assist parents in completing admission formalities.
- Verify admission documents and student records.
- Coordinate with Accounts, ERP, Transport, and Academic Departments for smooth onboarding.
- Ensure error-free admission documentation.

5. Marketing Support





- Participate in admission campaigns, education fairs, seminars, and promotional events.
- Coordinate with digital marketing teams for lead generation activities.
- Support local outreach activities and community engagement programs.

6. Reporting & MIS

- Prepare daily, weekly, and monthly admission reports.
- Monitor enquiry-to-admission conversion ratios.
- Maintain admission pipeline and target achievement records.
- Submit activity reports to management.

Key Performance Indicators (KPIs)KPI Target

Daily Calls 40-60, Parent Meetings5-10 per day, Campus Visits Scheduled 3-5 per day, Admission Conversion Ratio Minimum 20%-30%, Follow-up Compliance 100%, CRM/ERP Update, Accuracy100%

Educational Qualification

- Graduate in any discipline.
- MBA (Marketing) preferred.
- Excellent communication skills in Hindi and English.

ExperiencePreferred

- 1-5 years experience in:
- School Admissions
- Educational Counselling
- EdTech Sales
- Customer Relationship Management
- Admission Marketing

Required SkillsTechnical Skills

- MS Excel, Word, Email Handling
- ERP/CRM Software Usage
- WhatsApp Business Communication
- Report Preparation

Soft Skills

- Strong communication & presentation skills.
- Counselling and convincing ability.
- Parent relationship management.
- Skilled appearance and behavior.
- Positive and target-oriented attitude.

Pay: ₹11,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Admission Counsellor (Jabalpur)
🏢 SRI PUBLIC SCHOOL
📍 Jabalpur