"MANDATE:

1- Experience: 10+ years in Retail banking- CASA with Team Handling

2- Qualification: Graduation mandatory

3. Should not Exceed above 45 Years of age"

This role involves managing the financial and non-financial responsibilities of a branch, ensuring compliance, and leading a team to achieve business targets.

Financial Responsibilities

- Devise an action plan for the branch and ensure that liability business targets for the branch are met, including book size of CASA, yield, fee-based income, and business quality.
- Effectively manage the sales and service environment of the branch.
- Actively identify and establish business relationships with retail customers.
- Strategize sales direction for cross-selling and sales planning for the area of function. Monitor and improve sales productivity.
- Organize various sales campaigns and promotions in the area of function.
- Achieve business targets on book size, yield, fee-based income, and customer quality for the functional area. Lead the team of the branch to achieve profit targets.
- Support an environment that promotes providing a level of care that makes customers feel welcomed, significant, and engaged.

Non-Financial Responsibilities

- Coordinate with BOSM and team leaders for developing business.
- Adopt a customer-centric approach and deepen customer relationships.
- Supervise the day-to-day functions of the branch, including vault, drawer, and ATM balancing. Oversee teller and customer service duties, assisting with customer transactions.
- Provide guidance and support for new product launches.
- Ensure business turnaround time (TAT) superior to competition in line with the standards laid down for the bank.
- Monitor and control the cost of acquisition of local sales channels/FOS, branch expenditures, and manage branch administration.
- Ensure ethical practices in acquisition and servicing.
- Monitor performance of the branch on a weekly basis in terms of business targets achieved.




- Responsible for productive operations, customer service, and marketing for all retail banking products.
- Develop alternative channels for CASA business sourcing.
- Proactively seek solutions that benefit the customer and the bank.

People Management

- Plan manpower for branch staff and conduct performance appraisals.
- Improve efficiency and productivity of staff, turn-around-time, etc., of the branch.
- Ensure the full team is committed and customer-focused in their approach.
- Achieve high employee satisfaction and retention of good performers, and manage attritions through motivation and job satisfaction.
- Identify and carry out all actions/activities related to business growth.
- Train the branch staff at periodic intervals in new products, features, and competition.
- Assist in devising and implementing a customer acquisition and retention program.

Compliance & Risk Responsibilities

- Adhere to regulatory compliance and the bank's policies and procedures, and ensure compliance with all.
- Take responsibility for the bank's information - no third-party info disclosure, verbal, written, soft copy, mail in any way.
- Address critical issues and potential conflicts in a candid and timely manner.

Qualification

- Graduate, preferably Post Graduate/MBA.

Relevant Experience

- 10+ years of banking experience.

Functional Competencies

- Experience in heading a branch with responsibility, overseeing daily operations in the branch, and ensuring service quality standards are maintained.
- Knowledge of branch banking compliance and processes.

Behavioral Competencies

- Selling skills and negotiation skills.
- Clear communication and always motivating.
- Enhances customer experience.
- Team management with leadership skills.

Pay: Up to ₹1,200,000.00 per year

Application Question(s):

- Are you post graduate/ MBA?
- Your age is below 45 Years?

Experience:

- Retail banking- CASA with Team Handling: 10 years (Preferred)

Work Location: In person

📌 Branch Manager - Barmer
🏢 TalentNexus Solutions
📍 Barmer