26 Oct
|
Optydyn
|
Bengaluru
Company Description Optydyn is a technology-driven organization focused on delivering advanced solutions and services to industrial and commercial customers. The company emphasizes quality, reliability, and customer satisfaction through strong technical expertise and responsive support. Team members collaborate closely with clients to understand their operational needs and provide tailored solutions. Optydyn values continuous learning, professional development, and a culture of accountability and innovation, offering opportunities for growth within a agile work environment.
Role Description The Sales Engineers and Service Engineers at Optydyn will work full time on-site in Bengaluru, partnering with customers to understand their technical requirements and recommend appropriate solutions. Sales Engineers will prepare and deliver product presentations, create proposals and quotations, support the sales cycle, and coordinate with internal technical teams to ensure solutions meet client expectations. Service Engineers will install, commission, and maintain equipment or systems, provide hands-on technical support, troubleshoot issues, and ensure timely resolution to maintain customer satisfaction and system uptime. Both roles will collaborate closely with cross-functional teams,
maintain accurate documentation of activities, and build strong, long-term customer relationships through consistent communication and follow-up.
Qualifications
- Strong Sales Engineering and Sales skills, with the ability to understand customer needs and translate them into technical solutions.
- Hands-on Technical Support and Customer Service skills, including troubleshooting, problem-solving, and follow-through on service requests.
- Clear and professional Communication skills, with the ability to explain complex technical concepts to diverse audiences.
- Relevant technical education such as a degree or diploma in Engineering (Mechanical, Electrical, Electronics, or related field).
- Experience in industrial or technical product environments, preferably in a customer-facing role.
- Ability to work on-site in Bengaluru, visit customer locations as needed, and manage multiple priorities effectively.
- Proficiency with standard office and documentation tools; familiarity with CRM or service management systems is an advantage.
- Demonstrated commitment to safety practices, quality standards, and ethical business conduct.
📌 Sales engineers and Service engineers (Bengaluru)
🏢 Optydyn
📍 Bengaluru