26 Oct
|
HR & Recruitment Services
|
Lucknow
26 Oct
HR & Recruitment Services
Lucknow
We are hiring agile and customer-focused Customer Support Executives for our Lucknow location. The ideal candidate will act as the primary point of contact for customer inquiries, ensuring prompt, accurate, and professional resolutions via phone, email, and chat support.
Customer Support Executive / Customer Care Associate:-
Job Details & Compensation:
- Job Type: Full-time
- Salary Range: ₹10,000 – ₹25,000 per month (Commensurate with experience and communication skills)
- Shift: Day Shift / Rotational Shift (as per company policy)
- Location: Lucknow (Work from Office)
Joining: Immediate joiners preferred
Key Responsibilities:
- Handle incoming and outgoing customer queries, requests, and complaints with a professional and empathetic approach.
- Provide accurate information regarding company products, services, and policies.
- Troubleshoot customer issues and coordinate with internal teams for timely resolutions.
- Maintain detailed logs of customer interactions, transactions, and feedback in the database.
- Meet and exceed daily/monthly performance and quality targets.
Candidate Requirements:
- Education: 12th Pass or Graduate from any stream.
- Experience: Freshers as well as experienced candidates (0 to 3+ years) in Customer Support / BPO are welcome to apply.
- Communication Skills: Good command of Hindi and English (written and verbal).
- Skills: Basic computer literacy, active listening, and problem-solving abilities.
Pay: ₹10,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Customer Service Representative (Lucknow)
🏢 HR & Recruitment Services
📍 Lucknow