We are hiring a Program Manager to lead a high-visibility, externally facing program from first

conversation to signed agreement and onward delivery. You will be the single point of coordination

between Scapia and a set of public-sector and institutional stakeholders, and between those

stakeholders and our design, product and technology teams.

This is a hands-on role for someone who is equally at ease in a government office, a working session

with subject-matter experts, and a sprint review. You will work closely with senior leadership.

What you will do

• Own the external relationships. Build and maintain trusted working relationships with senior

stakeholders across government and public institutions, at central and state level.

• Drive agreements to signature. Lead the drafting, negotiation and sign-off of formal agreements, working with our legal team and the other side's approvers, and keep the process moving through review cycles.

• Line up subject-matter experts. Identify, engage and coordinate domain and language experts,

and manage their reviews so that content is verified for accuracy before it goes out.

• Run delivery end to end. Turn the plan into milestones, owners and timelines; track dependencies

and risks; and keep a clear, honest status for leadership and partners.

• Rally internal teams. Align design, product and technology on priorities, requirements and trade-

offs, and make sure external inputs reach the right team in a usable form.

• Handle approvals and permissions. Navigate the approval chains, formalities and documentation

that come with working alongside public bodies.

• Protect confidentiality. Treat all program information as confidential,



share it on a need-to-know

basis, and set the right expectations with partners and vendors.

• Report and escalate. Give leadership regular updates, flag issues early with options, and close out

actions.

What you bring

• 3–5 years of experience in program or project management, partnerships, business development or

public affairs.

• A record of taking multi-party initiatives from idea to signed agreement and then to delivery.

• Comfort with formal documents: you can read an agreement closely, frame the commercial and

operational points, and work effectively with legal counsel.

• Strong stakeholder management: patient, tactful and persistent with senior people, and able to earn trust in slow, process-heavy environments.

• Experience coordinating experts and reviewers outside the company, and managing quality and turnaround.

• Cross-functional leadership without formal authority: you can align design, product and technology teams around a shared plan.

• Excellent written and spoken communication in English and Hindi; additional Indian languages are

an advantage.

• Structured, organised and detail-oriented, with a bias for follow-through.

• Sound judgement and discretion with sensitive information.

• Willingness to travel as the work requires.

Valuable to have

• Prior experience in travel, culture, media, education or another field that works with public

institutions.

• Familiarity with content, localisation or translation workflows.

• Experience working with design and technology teams in a product company or start-up.

• Working knowledge of intellectual property and licensing basics.

📌 Program Management (Bengaluru)
🏢 Scapia
📍 Bengaluru