25 Oct
|
Lyros Technologies-CMMI Level 3
|
Secunderabad
25 Oct
Lyros Technologies-CMMI Level 3
Secunderabad
We are seeking a motivated and enthusiastic Domestic Voice Process Executive to join our team in Andhra Pradesh. This role is ideal for recent graduates looking to start their career in the customer service industry. As a Domestic Voice Process Executive, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, and providing exceptional service to ensure customer satisfaction. Key Responsibilities: - Manage incoming calls and customer inquiries in a professional manner. - Provide accurate information regarding products and services. - Resolve customer complaints and issues effectively and efficiently. - Maintain detailed records of customer interactions and transactions. - Collaborate with team members to improve service delivery and customer experience. - Adhere to company policies and procedures while maintaining a positive attitude. Required Skills:
- Excellent verbal communication skills. - Strong listening skills and the ability to empathize with customers. - Basic computer skills and familiarity with call center software. - Ability to work in a fast-paced environment and handle multiple tasks. - A positive attitude and a willingness to learn. This is a fantastic opportunity for individuals looking to gain experience in the voice process domain. If you are a graduate with a passion for customer service and are eager to develop your skills in a supportive workplace, we encourage you to apply. Join us and be a part of a dynamic team dedicated to delivering outstanding service to our customers.
This job is provided by Shine.com
📌 Domestic Voice Process Executive (Secunderabad)
🏢 Lyros Technologies-CMMI Level 3
📍 Secunderabad