Job Title: Wellness Studio Manager

Pay: ₹30,000 – ₹40,000 per month

Job Location: Delhi NCR

Roles and Responsibilities

- Oversee the daily operations of a wellness studio that provides clients with services such as massages, facials, manicures, pedicures, and other wellness and beauty treatments.
- Ensure a satisfying experience for visitors while managing all staff and activities of the facility.
- Handle daily responsibilities, including human resources, office procedures, marketing, ordering supplies and materials, housekeeping, staff training, and complaint resolution.
- Create a motivating environment of sincerity, warmth, and positivity for staff and guests.
- Demonstrate an exceptional level of professionalism for staff to emulate.
- Effectively administer and monitor staff scheduling procedures.
- Manage inventory effectively.
- Implement clearly established opening and closing procedures.
- Ensure stock and cash items are kept safely under lock and key.
- Attend management meetings and communicate all relevant information throughout the wellness studio.
- Hold regular staff meetings to keep employees updated on all aspects of the studio's operations.
- Anticipate, identify, and ensure customer needs are met in the best possible way.
- Monitor customer satisfaction through surveys, focus groups, and feedback forms.
- Develop and deliver competitive,



value-added services to customers.
- Guide staff to become caring problem-solvers who are cooperative, accommodating, and fair.
- Maintain a professional attitude and demonstrate the ability to handle difficult situations.
- Maintain professional front-desk procedures for customer bookings and guest handling.
- Develop and implement effective programs to retain existing customers and grow the customer base.
- Establish and maintain clear guidelines for handling customer complaints and service recovery.

Experience Requirements:
- 2–6 years of experience in the wellness, retail, hospitality, or hotel industry.
- Candidates with relevant wellness studio experience will be preferred.
- Management experience of 2 years is preferred.
- Sales experience of 2 years is preferred.

Education:
- Bachelor's degree preferred.

Language Requirements:
- English proficiency is required.

Working Hours and Schedule:
- Job type: Full time.
- Working hours: 11:00 AM to 9:00 PM

Salary and Benefits:
- Monthly salary: ₹30,000 – ₹40,000.
- Provident Fund (PF).

Website: www.aromathai.net

Contact: (phone hidden)

For any queries regarding the position, please feel free to contact us.

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 wellness studio manager (Delhi)
🏢 Corefit Plus
📍 Delhi