26 Oct
|
Tech Mahindra
|
Hyderabad
26 Oct
Tech Mahindra
Hyderabad
Role & responsibilities
Job Opening: Domestic Voice Process Executive
Key Responsibilities
- Handle inbound and outbound calls as per business requirements
- Book appointments for patients and explain healthcare packages in detail
Work Schedule:
- 5-day working with 2 split week offs
- Rotational shifts for male employees
- Day rotational shifts for female employees
- No cab facility provided
Desired Candidate Profile:
- Minimum qualification: 10 2 or Graduation (any stream)
- Strong communication skills in English (mandatory)
- Knowledge of regional languages such as Telugu, Hindi, Odia is preferred
- Valuable knowledge of medical terms or healthcare processes
- Ability to work in rotational shifts and adapt to business needs
LOCATION- Hyderabad
Fresher- 228,987(APPROX) IN HAND-13880/-
12 month experience (BPO ONLY)-256,465 (APPROX) IN HAND-15500/- (APPROX)
Interview Process
Candidates will go through 4 rounds of interviews:
- HR Screening
- Operations Round
- Client Round
- Versant Test
Interview Timings: 10:00 AM 2:00 PM
Location
Tech Mahindra- Pranava One Building, 5 th Floor, Beside Irrum Manzil Metro Station.
For more info call on HR Shreya Ganguly ((phone hidden))
Role: Customer Success Associate, Industry Type: BPM / BPO, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer CareVoice ProcessExcellent Communication in EnglishTeluguHindi Customer ServiceCustomer SupportCustomer HandlingVoice SupportDomestic BPOBPO VoiceBPO Customer ServiceDomestic Voice ProcessOriya
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