Cognizant Technology Solutions Pvt. Ltd.

Location:

Address - Phase 3, Hinjewadi Rajiv Gandhi Infotech Park, Hinjewadi, Pune, Maharashtra 411057, India .

Interview space in CDC - Cafeteria building , 4th floor.

Work Mode: Work from Office

Shift: US Shift

Experience: 6+ Years

Job Summary:

Cognizant is hiring experienced professionals for SME, within US Property & Casualty (P&C;) Insurance Operations. We are looking for candidates with strong expertise in Commercial Lines, Personal Lines, Insurance Broking Operations, Policy Servicing, QA/QC, and team management.

Key Responsibilities:

- Serve as a domain expert across multiple P&C; Insurance processes including Quote Review, Policy Servicing, Endorsements, Renewals, Client Setup, Premium Financing, and Program Brokering.
- Review complex submissions, quotes, binders, endorsements, billing issues, and customer escalations.
- Conduct quality audits, identify defects, and drive continuous process improvement initiatives.
- Create and maintain SOPs, process maps, job aids, workflows, and quality frameworks.
- Collaborate with Account Managers,



Underwriters, Carriers, and internal stakeholders to resolve complex cases.
- Provide floor support, coaching, knowledge sharing, and mentoring to team members.
- Drive operational excellence, productivity, quality, and compliance metrics.
- Support transition, migration, and process stabilization projects.

Required Skills & Experience

- Minimum 6+ years of experience in P&C; Insurance / Insurance Broking Operations.
- Strong expertise in Commercial Lines, Personal Lines, QA/QC, Policy Servicing, Endorsements, Renewals, and Insurance Documentation.
- Positive understanding of ACORD Forms, Evidence of Coverage, Policy Lifecycle, and US Insurance Regulations.
- Experience in handling complex insurance transactions and client-servicing activities.
- Exposure to process transitions, migrations, or standardization projects is preferred.
- Excellent communication, stakeholder management, problem-solving, and analytical skills.

📌 Walk-in || P&C Insurance Back Office|| SME-QA/QC|| Pune || 5yrs-8 yrs
🏢 Cognizant
📍 Pune