Learning & Development (L&D;) Specialist Delivery, Content & Competency

Experience: 2-5 Years

Department: Learning & Development

Location: Jaipur

Employment Type: Full-Time

Role Overview

We are looking for a versatile Learning & Development (L&D;) Specialist to manage end-to-end learning initiatives, including program coordination, cohort management, learning content development, and technology competency building.

The role will involve partnering with HR, delivery, resourcing teams, technical SMEs, and trainers to identify skill gaps, develop structured learning paths, coordinate training programs, and track employee learning outcomes.

The ideal candidate will combine solid program management and stakeholder coordination skills with experience in instructional design, technical learning content, and competency development. Exposure to an IT services or staffing environment, particularly employee bench management, deployment, and billability, will be an added advantage.

Key Responsibilities

1. Learning Delivery & Program Coordination

- Coordinate end-to-end execution of learning programs, including training calendars, schedules, cohort management, trainer allocation, nominations, and participant communication.
- Partner with HR, delivery, resourcing, and business stakeholders to align learning initiatives with workforce requirements and business priorities.
- Manage training cohorts for employee upskilling, reskilling, certification, and deployment readiness.
- Monitor attendance, participation, completion rates, assessment results, and certification progress.
- Maintain learning trackers, dashboards, and periodic reports using Excel and other tracking tools.
- Coordinate with trainers and SMEs to ensure timely and effective delivery of learning programs.
- Maintain learning records and update relevant information in the Learning Management System (LMS).
- Identify delivery risks, follow up on pending actions, and drive timely closure with relevant stakeholders.

1. Learning Content & Instructional Design

- Design and develop structured learning paths, training modules, presentations, learning guides, and self-paced learning resources.




- Create role-based learning journeys aligned with technology competencies and business requirements.
- Collaborate with technical SMEs and trainers to source, validate, and organize relevant learning material.
- Develop assessments, quizzes, question banks, and knowledge checks to evaluate learner understanding and competency progression.
- Review and update learning content based on technology changes, learner feedback, assessment outcomes, and business needs.
- Apply instructional design principles and adult learning practices to create engaging and effective learning experiences.

1. Technology Competency & Certification

- Support the development of technology-focused learning paths in areas such as data engineering, cloud computing, Databricks, and AI/ML.
- Build familiarity with technology skill requirements and their application in IT services and delivery environments.
- Map learning content to relevant certification pathways, including Microsoft, Databricks, and AWS.
- Support the creation and maintenance of skill matrices, competency frameworks, and role-based learning roadmaps.
- Partner with delivery and resourcing teams to identify skill gaps and recommend appropriate upskilling or reskilling interventions.
- Track learning effectiveness and competency readiness to support employee deployment and workforce development.

1. Reporting & Continuous Improvement

- Track program effectiveness through completion data, assessment scores, learner feedback, and stakeholder inputs.
- Prepare regular updates on training progress, certification status, competency development, and program outcomes.
- Identify opportunities to improve learning operations, content quality, and program effectiveness.
- Ensure learning documentation, trackers, content repositories, and program records remain accurate and up to date.





Required Skills & Qualifications

- 2 -5 years of experience in Learning & Development, training coordination, instructional design, technical learning, or learning program management.
- Experience in coordinating training programs, managing cohorts, and engaging cross-functional stakeholders.
- Exposure to learning content development, instructional design, learning paths, or assessment creation.
- Strong working knowledge of MS Excel, reporting, trackers, and dashboards.
- Familiarity with LMS platforms and digital learning tools.
- Understanding of technology competencies such as data engineering, cloud, Databricks, and AI/ML concepts.
- Familiarity with technical certification pathways, particularly Microsoft, Databricks, or AWS.
- Strong written and verbal communication, organization, analytical thinking, and stakeholder management skills.
- Ability to manage multiple learning initiatives independently and work effectively with technical and non-technical stakeholders.

Preferred Qualifications

- BE/B.Tech or another technical/engineering background, or demonstrable hands-on technology exposure.
- Experience working in an IT services, consulting, or staffing environment.
- Understanding of bench management, deployment readiness, utilization, and billability.
- Experience supporting employee upskilling, reskilling, and certification initiatives.
- Familiarity with competency frameworks, skill-gap analysis, and role-based learning roadmaps.
- Exposure to digital learning content authoring tools and assessment platforms.

Key Success Measures

- Timely and effective execution of learning programs and training cohorts.
- Quality and relevance of learning content and competency-based learning paths.
- Accuracy of training trackers, dashboards, and learning records.
- Learner participation, completion, assessment performance, and certification progress.
- Alignment of learning initiatives with technology skill requirements and business demand.
- Improved employee competency and deployment readiness.
- Positive feedback from learners, SMEs, trainers, and business stakeholders.

📌 Walk-in || Learning And Development Specialist (Jaipur)
🏢 Celebal Technologies
📍 Jaipur