Company Description Consulting & Marketing, Inc https://telcocmi.com/ is an AT&T; Master Solution Provider, offering the entire AT&T; business communications services portfolio, with 25 years in service and with more than 1,000 customers. Role Description This is a remote, individual contributor role for an Account Manager (AM) at Consulting & Marketing, Inc (CMI). AM will be responsible for managing all telecom requirements of US business customers, by interpreting their requirements and translating it into AT&T; solutions. It involves Quote-to-Order, end-to-end Project Management, after-sales Billing and Contract Management. Collaborate with all stakeholders and cross-functional teams to implement services in stipulated timeline and manage customer account during their lifetime with AT&T.; Qualifications
• Graduate with 5+ years of experience in US telecom sales or customer account management, preferably with AT&T.;




• Familiarity with telecom, its processes, and products (wireline / wireless).
• Analytical capability to translate technical concepts, interpret data, and provide practical business insights.
• Flexibility to adapt process changes and multi-task by utilizing multiple web-based tools to drive business outcomes.
• Proficient in all MS Office 365 tools and offerings.
• Ability to manage and organize +200 emails daily, prioritize and assign tasks to team and ensure its completion within TAT.
• Effectively communicate over emails, MS Teams and meetings with multiple departments globally.
• MS Dynamics 365 or Salesforce CRM experience is highly favored.
• Other IT skills and social media skills are highly favored.

📌 Account Manager Telecommunications (India)
🏢 Consulting & Marketing, Inc. - AT&T Master Solution Provider
📍 India