About Zaroorat

Zaroorat is building a technology-driven platform for mobility and essential services, connecting customers with reliable service providers. We are looking for a proactive and organised Vendor Coordinator to help build, onboard, and manage our vendor network during the initial growth phase.

Role Overview The Vendor Coordinator will be responsible for identifying potential vendors, coordinating onboarding, collecting and verifying required documentation, maintaining vendor records, and ensuring that onboarded vendors are ready to provide services through the Zaroorat platform.

The role requires strong communication, follow-up, field coordination, and relationship-management skills.

Key Responsibilities

1. Vendor Acquisition and Onboarding

- Identify and approach potential vendors and service providers.
- Explain Zaroorat’s platform, onboarding process, requirements, and benefits.
- Collect vendor registration details and required documents.
- Coordinate vendor registration and onboarding through the relevant platform or internal team.
- Ensure vendors complete all mandatory onboarding formalities.

1. Documentation and Verification

- Collect and check the completeness of vendor documents, identity proofs, business details, and relevant licences or certifications.
- Coordinate document verification with the authorised team.
- Maintain accurate and updated vendor records in the CRM or designated tracking system.
- Follow up on incomplete, expired, or pending documents.

1. Field Coordination

- Conduct field visits and vendor meetings when required.
- Coordinate with vendors to resolve onboarding issues and clarify operational requirements.




- Support the Operations and Service Delivery teams in expanding vendor coverage across assigned areas.
- Submit daily updates on field visits, meetings, leads generated, and onboarding progress.

1. Vendor Relationship Management

- Maintain regular communication with onboarded vendors.
- Assist vendors with registration, profile completion, platform usage, and basic operational queries.
- Track vendor readiness and coordinate with the relevant team to resolve issues.
- Build professional relationships to support vendor retention and engagement.

1. Reporting and Performance Tracking

- Maintain a daily record of leads contacted, meetings conducted, vendors registered, documents completed, and vendors successfully onboarded.
- Prepare daily and weekly progress reports.
- Maintain a structured vendor database with accurate contact details and onboarding status.
- Work towards assigned acquisition, onboarding, and activation targets.

1. Cross-functional Coordination

- Coordinate with Service Delivery, Customer Support, Marketing, and Technical Support teams as required.
- Communicate recurring vendor concerns and process gaps to the reporting manager.
- Support vendor awareness activities, onboarding drives, and local market expansion initiatives.





Key Performance Indicators (KPIs)
- Number of qualified vendor leads generated.
- Number of vendors contacted and meetings conducted.
- Number of vendors successfully onboarded.
- Percentage of vendors with complete and verified documentation.
- Number of onboarded vendors activated and ready to provide services.
- Timeliness and accuracy of reports and CRM records.
- Vendor response rate and follow-up completion.
- Quality of vendor relationships and issue resolution.

Required Qualifications
- Graduate in any discipline; candidates with relevant field experience may also be considered.
- Prior experience in vendor coordination, field sales, business development, operations, or customer relationship management is preferred.
- Freshers with strong communication and coordination skills may apply.
- Basic proficiency in MS Excel, Google Sheets, email, and CRM tools.
- Willingness to travel locally for vendor meetings and field visits.

Required Skills
- Strong verbal and written communication.
- Vendor acquisition and relationship management.
- Follow-up, negotiation, and coordination.
- Record-keeping and reporting.
- Time management and target orientation.
- Problem-solving and ownership.
- Ability to work independently in a startup environment.

Working Conditions
- Full time role with field visits as required.
- Working hours and weekly holidays as per company policy.
- Local travel requirements will depend on assigned responsibilities and business needs.

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Vendor Coordinator (Rajbagh)
🏢 Zaroorat
📍 Rajbagh