Eligibility: Undergraduate Freshers & Experienced Candidates Can Apply
Process: International Voice & Non-Voice
Hiring: Immediate Openings
Job Responsibilities
- Handle customer queries through international voice calls, emails, and chat support.
- Provide accurate information and effective solutions to customer concerns.
- Maintain professional communication with international customers.
- Resolve customer issues within the defined turnaround time.
- Maintain customer records and update information in the system.
- Follow company policies, quality standards, and process guidelines.
- Achieve assigned performance, productivity, and customer satisfaction targets.
Key Skills Required
- Good English communication skills.
- Basic computer knowledge and typing skills.
- Strong listening, problem-solving, and interpersonal skills.
- Customer-focused attitude with a positive approach.
- Ability to handle customer queries professionally.
- Willingness to work in rotational shifts and night shifts, if required.
- Ability to work in a team and meet performance targets.
Salary & Advantages
- In-hand salary ranging from 18,500 to 44,000 per month.
- Salary based on experience, communication skills, and process requirements.
- Opportunity to work in an international customer support environment.
- Career growth and learning opportunities.