Travel Support Associate (Gurugram)

Travel Support Associate (Gurugram)

26 Oct
|
RMV Workforce
|
Gurugram

26 Oct

RMV Workforce

Gurugram

Company Description RMV Workforce LLP is a business consulting and staffing firm in India that connects talent with opportunities across IT, Non-IT, and BPO domains. The organization focuses on helping professionals advance their careers with forward-thinking clients and projects. RMV Workforce LLP promotes an inclusive, cooperative culture where diverse perspectives and teamwork are valued.

Team members are encouraged to drive innovation, solve complex business challenges, and contribute to meaningful industry transformation. The company is actively expanding its workforce and offers growth-oriented roles for motivated individuals.

Role Description The Travel Support Executive (L1) is a full-time, on-site role based in Gurugram. This position involves assisting customers and internal stakeholders with travel-related inquiries, including bookings, modifications, cancellations, and itinerary support. The role includes coordinating travel arrangements such as flights, hotels, ground transportation, and related services while adhering to company policies and client requirements.

The executive will handle calls, emails, and chats, provide clear and courteous information, and resolve issues in a timely manner.



Daily responsibilities also include maintaining accurate travel records, updating systems, monitoring travel schedules, and escalating complex cases to senior team members when needed.

Qualifications

- Candidates should possess skills in Travel Arrangements and Travel Management to coordinate bookings and manage itineraries effectively.
- Candidates should possess skills in Travel Consulting to advise customers on options, policies, and best-value travel solutions.
- Candidates should possess strong Communication and Customer Service skills to interact professionally with travelers and stakeholders.
- Relevant experience in a travel support, ticketing, or customer service role, preferably in BPO or corporate travel, is beneficial.
- Ability to work in shifts, handle high-volume queries, and use travel or CRM systems confidently.
- Attention to detail, problem-solving ability, and a customer-focused mindset.
- Minimum educational qualification: higher secondary education or a bachelor’s degree; certification in travel/tourism is an added advantage.

📌 Travel Support Associate (Gurugram)
🏢 RMV Workforce
📍 Gurugram

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