Note: ETS ( Night shift)

Role & responsibilities

- Manage domestic and international flight bookings for corporate clients.
- Handle ticket issuance, reissuance, refunds, cancellations, and itinerary changes.
- Coordinate hotel reservations, airport transfers, visa assistance, and travel insurance.
- Provide cost-effective travel options while adhering to client travel policies.
- Prepare and share travel quotations and itineraries within agreed turnaround times.
- Respond promptly to travel requests received through email, phone, and online platforms.
- Assist travelers with travel disruptions, schedule changes, and emergency travel requirements.
- Liaise with airlines, hotels, vendors, and internal teams for seamless travel arrangements.
- Ensure accurate documentation and maintenance of booking records.
- Generate MIS reports and maintain client travel data.
- Build and maintain solid relationships with corporate clients to ensure high customer satisfaction.
- Stay updated on airline regulations, fare rules, visa requirements, and travel advisories

📌 Travel Consultant- ETS ( Night shift) (Mumbai)
🏢 Gilpin Tours And Travel Management
📍 Mumbai