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Job Title: Trainer – Fundraising Executive / Tele-caller Executive

As a Trainer at Child Care India Trust, you will be responsible for training newly joined and existing Fundraising Executives/Tele-caller Executives. You will help them understand the organization's work, improve their communication and convincing skills, and confidently explain our social initiatives to potential donors.

This role is ideal for individuals with good communication skills, training experience, and the ability to guide and motivate a team.

Preferred Candidate Profile:

- Strong verbal communication and presentation skills.
- Fluency in Hindi; knowledge of English is an advantage.
- Graduate in any discipline.
- Previous experience in training, telecalling, fundraising, or customer handling will be preferred.
- Ability to motivate employees and improve their performance.
- Patient, confident, responsible, and supportive attitude.

Key Responsibilities:

- Provide training to new Fundraising Executives/Tele-caller Executives.
- Explain the organization's mission, projects, and social initiatives.
- Train employees on calling scripts, communication skills,



and donor interaction.
- Conduct mock calls and practice sessions to improve confidence and performance.
- Guide employees on how to handle questions, objections, and donor queries.
- Monitor trainees' performance and provide regular feedback.
- Conduct refresher training sessions whenever required.
- Maintain training attendance, performance records, and reports.
- Coordinate with the HR and management teams regarding training and employee progress.

Perks and Benefits:

- Day Shift
- Complimentary Tea and Coffee
- Huge incentives and rewards for eligible employees as per company policy
- Rewards and Recognition

Office Timings: 9:30 AM to 6:30 PM

Fixed Week Off: Sunday

Salary: ₹17,000 – ₹22,000 per month, depending on experience and skills.

Interview Timings: 10:00 AM to 1:00 PM and 2:00 PM to 5:00 PM

Pay: ₹17,000.00 - ₹22,000.00 per month

Advantages

- Cell phone reimbursement
- Internet reimbursement
- Provident Fund

Work Location: In person

📌 Trainer - NGO process (Noida)
🏢 CUBICALFOX
📍 Noida