Tele Sales Executive (Gurugram)

Tele Sales Executive (Gurugram)

26 Oct
|
CZI Global Consultin
|
Gurugram

26 Oct

CZI Global Consultin

Gurugram

Role & responsibilities

We are hiring a Telesales / Inside Sales Executive to convert prospective customers into paying clients through phone calls and WhatsApp. This is a full-time, office-based role focused on new customer sales, with no team management responsibilities.

Lead handling and consultation: Contact assigned leads, understand customer needs and explain the companys services clearly. Communicate the service scope, duration, pricing, first payment and subsequent payment schedule. Maintain consistent follow-ups and record the outcome and next action for each lead.

Commercial proposals: Prepare and send commercial proposals using approved company templates. Confirm that the customer has received the proposal, answer questions, handle objections and follow up to move the prospect towards a decision.

Closing sales and collecting the first payment: Secure the customers agreement to the approved service terms, share company payment details or payment links and follow through until the first payment is received. Verify payment through approved systems or the Finance team and record the transaction in the CRM.

Service agreement: Prepare the service agreement using the approved template, check customer details and arrange signing by the customer and an authorised company representative. Share the signed agreement with the customer and save it in the companys system.

Handover to Customer Success: After the first payment is confirmed and the agreement is signed, transfer the customer to the Customer Success team. Provide the signed agreement, payment confirmation, agreed service terms, payment schedule and any outstanding questions. Confirm that the assigned Customer Success specialist has accepted the handover.

CRM and reporting: Keep accurate records of calls, WhatsApp conversations, proposals, follow-ups, payments, agreements and handovers. Maintain an up-to-date sales pipeline and report progress to the sales supervisor.

Probation and sales targets: The probation period is three months.



Monthly targets for confirmed first payments from new customers are 50,000 in Month 1, 80,000 in Month 2 and at least 100,000 in Month 3. After probation, the monthly target is at least 100,000. These are separate monthly targets, not cumulative totals.

Ongoing customer support, repeat-payment follow-ups, debt recovery and handling calls from collection agents are not part of this role.

Preferred candidate profile

1–3 years of experience in telesales, inside sales, B2C sales or selling services over the phone. Experience converting enquiries into confirmed customer payments is preferred.

Strong spoken Hindi and English, with clear and professional written communication on WhatsApp.

Confident in conducting customer consultations, presenting proposals, handling objections and closing sales. Able to explain service terms accurately without making misleading claims or unauthorised promises.

Organised and consistent with follow-ups, comfortable managing multiple leads and working towards monthly sales targets. Basic CRM, spreadsheet and computer skills are required.

Education: Any Graduate.

Must be available for full-time work from the office. This is an individual contributor position, not a team leader or sales management role.

Perks and benefits

Fixed monthly salary of 30,000, equivalent to 3,60,000 per year, excluding sales commission.

30% sales commission on confirmed first payments from new customers whose sales are credited to the employee. Commission applies only to the initial payment, not to subsequent monthly payments.

Transparent earning structure: For example, 100,000 in eligible first customer payments generates 30,000 in commission. Combined with the 30,000 fixed salary, this results in 60,000 total monthly earnings before applicable deductions. This is an illustration, not guaranteed total earnings; actual commission depends on eligible sales and the agreed commission policy.

Focused sales responsibilities: Once payment, agreement signing and handover are complete, a dedicated Customer Success team manages ongoing customer support and repeat-payment follow-ups, allowing you to focus on new sales.

📌 Tele Sales Executive (Gurugram)
🏢 CZI Global Consultin
📍 Gurugram

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