We are looking for a Telecalling Executive with good communication skills to handle customer calls, explain services, and follow up on customer enquiries.
Roles and Responsibilities
- Make outbound calls to prospective and existing customers.
- Handle incoming customer enquiries and provide relevant information.
- Explain the company's products and services clearly.
- Follow up with customers and maintain call records.
- Update customer information in the CRM or company database.
- Coordinate with the internal team to resolve customer queries.
- Maintain professional communication and achieve daily calling targets.
Required Skills
- Good verbal communication skills in Malayalam and Tamil
- Basic computer knowledge and familiarity with MS Office.