Overview The Tech Ops role is responsible for ensuring stability, reliability, and performance of the Azure-based platform. This includes monitoring systems, managing incidents, supporting deployments, and working closely with Dev and QA teams.

Key Responsibilities

- Provide support during Central Standard Time (CST), from 9:00 AM to 4:00 PM (US time zone).

- Monitor and manage Azure-based applications and infrastructure for availability and performance.

- Perform system monitoring using tools such as Azure Monitor, Application Insights, Grafana, and similar observability platforms.

- Handle incident triaging, root cause analysis, and coordinate with Dev teams for issue resolution.

- Support SQL-based operations including querying, troubleshooting, and performance analysis.

- Work with Cosmos DB for monitoring, data validation, and operational support.

- Develop and maintain dashboards for system health and operational visibility.

- Set up and improve alerting mechanisms to proactively identify system issues.





- Participate in on-call support and ensure SLA adherence for incidents.

- Collaborate with Dev, QA, and business teams to ensure smooth delivery and production stability.

- Implement automation and scripting to improve operational efficiency.

- Support CI/CD pipelines and deployment validations as part of DevOps practices.

- Document incidents, resolutions, and operational procedures for knowledge sharing.

Technical Skills

- Azure Platform (App Services, Function Apps, Monitoring, Alerts)

- SQL (Querying, Troubleshooting, Performance tuning basics)

- Cosmos DB (Data operations and monitoring)

- Reporting: Telerik, Power BI

- Monitoring tools (Azure Monitor, Grafana, Application Insights, Recent Relic)

- Basic scripting/automation (PowerShell, Python or similar)

- CI/CD and DevOps fundamentals

📌 Tech Ops- Azure Platform- Night shift (Hyderabad)
🏢 Nitido It Solutions
📍 Hyderabad