Team Leader – Loan Sales & Telecalling (NBFC)

Industry: NBFC / Financial Services

Location: Delhi

Job Type: Full-Time

Qualification: Minimum 12th Pass; Graduate preferred

Experience: 2–5 years in telecalling, loan sales, or financial services, including team-handling experience.

Job Summary

We are looking for a dynamic and result-oriented Team Leader – Loan Sales & Telecalling to manage a team of telecallers responsible for generating leads, connecting with prospective customers, and driving loan sales for our NBFC business.

Key Responsibilities

- Lead, supervise, and motivate a team of telecallers to achieve daily, weekly, and monthly targets.
- Monitor team performance, call quality, productivity, and lead conversion.
- Guide team members in pitching loan products and handling customer queries.
- Ensure proper follow-up with prospective customers and maintain accurate lead records.
- Support the team in achieving loan application and disbursement targets.
- Provide regular coaching, training,



and performance feedback to team members.
- Prepare daily and weekly performance reports for management.
- Ensure professional customer communication and compliance with company policies.
- Resolve customer concerns and assist team members in handling difficult cases.

Eligibility Criteria
- Minimum 12th pass; graduates will be preferred.
- Prior experience in loan sales, NBFC, banking, financial services, or BPO telecalling is preferred.
- Previous team-handling or supervisory experience is required.
- Positive communication, leadership, and team management skills.
- Target-oriented approach with the ability to work under pressure.
- Basic computer knowledge and familiarity with Excel or CRM software.

Salary Rs. 70000 - Rs. 1 lakh

Pay: ₹70,000.00 - ₹100,000.00 per month

Work Location: In person

📌 Team Leader – Loan Sales & Telecalling (NBFC) (Delhi)
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📍 Delhi