Hiring: Team Leader International Banking Process

Work Location: Hyderabad

CTC: Up to 9 LPA

Shift: US Night Shifts

Working Days: 5 Days Working | 2 Rotational Week Offs

Joining: Immediate Joiners Only

Eligibility Criteria

- Minimum 5 years of experience in Banking Processes.
- Minimum 1 year of official, on-paper Team Leader experience is mandatory.
- International Banking Process experience is mandatory.
- Strong team management, communication, and problem-solving skills.
- Experience handling team performance, productivity, quality, and process KPIs.
- Must be comfortable working in US night shifts.
- Immediate joiners only.

Roles & Responsibilities

- Lead and manage a team handling international banking operations and customer service.
- Monitor team performance against quality, productivity, CSAT, and other process KPIs.
- Conduct performance reviews, coaching, and feedback sessions.
- Handle escalations and ensure timely resolution of customer issues.




- Ensure compliance with banking policies, procedures, and process guidelines.
- Track daily performance metrics and prepare operational reports.
- Support the team in achieving business targets and maintaining service quality.

Salary & Perks

- CTC up to 9 LPA.
- Hike based on previous CTC and relevant experience.
- 5-day working week.
- 2 rotational week-offs.

Important Note Only candidates with International Banking Process experience will be considered. Candidates must have a minimum of 5 years of banking experience and at least 1 year of on-paper Team Leader experience.

How to Apply

Interested and eligible candidates can share their updated resumes.

Contact Person: Anusha Madiga

Mobile: (phone hidden)

Email: [email protected]

Apply now if you meet all the mandatory criteria.

📌 Team Lead (Banking Process) || 5 Years of Exp || CTC Upto 9 LPA (Hyderabad)
🏢 AXIS SERVICES
📍 Hyderabad