Sutherland is Hiring for Work from home!

We are hiring immediate joiners for the International Voice Process-Customer Support role || Work from home

Only Candidates residing in Mumbai are considered!

REQUIRE ATLEAST 6 MONTHS OF INTERNATIONAL VOICE EXPERIENCE

Kindly share your resume with HR Afreen- (phone hidden)

This opportunity is for candidates or who have minimum of 6months experience in International Voice Support , and passionate about customer service and have strong English communication skills.

Key Responsibilities

- Handle inbound international customer calls
- Provide technical support and issue resolution
- Deliver high-quality customer service
- Maintain accurate customer interaction records

Shift & Work Details:

Work from Office

24/7 roatational shift

5-day work week with 2 days rotational offs

18-23k inhand

Note- Training for the batch will be 24 x 7 (rotational) so that means they should be comfortable with Night Shift as well.

(Note: Looking for people who can join us immediately)

What You'll Do

- Provide accurate information and timely resolutions
- Maintain a qualified and helpful tone in all written communication
- Prepare daily/weekly reports on tasks and pending items




- Coordinate with internal teams for seamless issue resolution

Why Join Us?

Attractive salary package

Communication & soft-skills training programs

Exposure to global clients and international processes

Rotational / fixed shifts depending on the process

One-way cab facility for night shifts (within 25 km from office)

Fun activities, competitions & themed events

Who Can Apply

Undergraduates/Graduates / Postgraduates all welcome

Excellent written and verbal communication skills

Flexible with rotational shifts including night shifts

Comfortable working from office

Available to join immediately

Contact Person: HR Afreen (phone hidden)

Preferred candidate profile: Immediate Joiners

Role: Customer Success Associate, Industry Type: BPM / BPO, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Graduation Not Required read more

Key Skills Skills highlighted with ‘‘ are preferred keyskills International BPOInternational Voice Process Spoken EnglishFluent EnglishExcellent Communication in EnglishExcellent Verbal and Written Communication SkillsInternational Process

📌 Sutherland Hiring For Work from Home!!! Voice process !! (Navi Mumbai)
🏢 Sutherland
📍 Navi Mumbai