STORE MANAGER THE OPPORTUNITY

We are looking for an experienced Store Manager with a strong background in jewellery retail and diamond sales. You will lead the store's overall performance, manage and develop the sales team, maintain inventory accuracy, and ensure consistent execution of Aukera's service and operational standards.

This is a hands-on leadership role for someone who understands sales numbers, customer behaviour, team productivity, and the importance of disciplined store operations. You will take ownership of the store's business outcomes while creating a premium, customer-first shopping experience.

- WHAT YOU'LL OWN
- Sales & Business Performance
- Achieve store sales targets and improve conversion.
- Drive cross-selling, upselling, and revenue growth.
- Team Leadership
- Lead, coach, and motivate the team.
- Monitor performance and ensure target achievement.
- Customer Experience
- Deliver a premium, personalized shopping experience.
- Resolve customer concerns and drive repeat business.
- Inventory & Store Operations
- Ensure accurate stock management and regular audits.
- Maintain store standards, merchandising, and SOP compliance.
- Marketing & Market Awareness
- Execute local promotions and customer outreach.
- Track competitor activities and identify growth opportunities.

WHAT WE'RE LOOKING FOR

- 48 years of experience in retail, preferably in luxury jewellery.
- Mandatory jewellery industry experience with hands-on diamond sales knowledge.
- Strong understanding of diamond jewellery, product presentation, and consultative selling.
- Proven ability to drive sales targets and improve store performance.
- Experience in team management, coaching, and performance monitoring.
- Strong knowledge of stock handling, inventory management, and store operations.
- Excellent communication, customer relationship management, and problem-solving skills.




- Proficiency in English and the relevant local language.
- Basic computer literacy and familiarity with billing and inventory management systems.
- Well-groomed, customer-focused, and comfortable working in a target-driven environment.
- Flexibility to work rotational shifts, including weekends and holidays, as required.

WITHIN ONE MONTH, YOU'LL

- Understand Aukera's brand, product portfolio, sales targets, and operating standards.
- Build relationships with the store team and understand individual strengths and development needs.
- Assess store performance, inventory processes, customer experience, and operational gaps.
- Establish a daily review of rhythm for sales, team priorities, and customer follow-ups.

WITHIN THREE MONTHS, YOU'LL

- Drive consistent execution of sales plans and store-level business targets.
- Establish effective team coaching, performance reviews, and daily sales huddles.
- Strengthen customer engagement, lead follow-ups, and clienteling practices.
- Ensure disciplined execution of inventory controls, SOPs, and store standards.

WITHIN SIX MONTHS, YOU'LL

- Demonstrate sustained progress against sales and store performance targets.
- Build a more productive, confident, and customer-focused sales team.
- Improve customer conversion, repeat business, and referral generation.
- Maintain robust inventory accuracy, operational compliance, and visual merchandising standards.
- Execute local marketing initiatives based on catchment opportunities and competitor insights.

WITHIN TWELVE MONTHS, YOU'LL

- Establish the store as a strong performer against business and customer experience goals.
- Build a high-performing team with clear accountability and consistent sales execution.
- Develop a loyal customer base that contributes to repeat business and referrals.
- Maintain high standards of inventory control, store operations, and brand presentation.
- Create a culture of ownership, service excellence, and continuous improvement.

📌 Store Manager (Delhi)
🏢 Aaryak Jewellery
📍 Delhi