Job Title: Senior Customer Service Executive – International Voice Process

Company: Wipro

Location: Mumbai, Maharashtra

Job Type: Full-Time

Salary: Up to ₹4 LPA

Shift: Rotational

Night Shift Allowance: Up to ₹3,000

Outpace Consulting is hiring experienced candidates for the position of Senior Customer Service Executive – International Voice Process in Mumbai.

We are looking for confident and customer-focused professionals with good communication skills who can handle international customer queries and provide excellent service.

Key Responsibilities

- Handle inbound and outbound customer calls for international clients.
- Resolve customer queries and complaints professionally.
- Provide accurate information about products and services.
- Maintain customer records and update the system.
- Meet customer satisfaction and performance targets.
- Follow company policies and quality standards.





Eligibility Criteria
- Experience: Minimum 6 months of relevant experience.
- Qualification: Graduates and undergraduates are eligible.
- Positive English communication skills.
- Willingness to work night shifts.
- Strong customer-handling and problem-solving skills.

Salary & Benefits
- Salary up to ₹4 LPA.
- Approximate in-hand salary: ₹27,000 per month.
- Night shift allowance up to ₹3,000.
- Opportunity to build a career in the international BPO industry.

How to Apply Interested candidates can send their updated resume on…

[email protected]

Pay: ₹300,000.00 - ₹400,000.00 per year

Benefits

- Health insurance
- Paid time off
- Provident Fund

Work Location: In person

📌 Sr. Customer Service Executive (Mumbai)
🏢 Outpace Consulting
📍 Mumbai