: Social Media Executive

Company: Mango Hill Hotels

Department: Marketing (Brand Marketing)

Experience: 4+ years

Location: Chennai

About Mango Hill Hotels

- Mango Hill Hotels is a growing hospitality group with a portfolio of properties and brands serving leisure, business and event guests. We are building a dedicated in-house marketing team to strengthen our brand, deepen guest relationships and drive business growth across the portfolio
- Role Overview Mango Hill Hotels is looking for a creative, platform-savvy Social Media Executive to run the organic social presence of the brand and its properties, grow an engaged community and turn everyday stays,destinations and experiences into content guests want to follow and share.

- The role plans and publishes organic content, manages communities, and supports property launches on social. You will work closely with the Content Marketing Specialist and the Graphic Designer and with Digital Marketing so social supports bookings.

- Key Responsibilities
- Social Content Planning: Build and run monthly content calendars for the brand and property handles across Instagram, Facebook, YouTube, LinkedIn and other relevant platforms, in line with the brand strategy.
- Content Creation &

• Publishing

: Create and publish posts, reels, stories and short videos. Write captions and copy, adapt assets in Canva or similar tools, and edit short-form video. Work with the Graphic Designer and Content Marketing Specialist on larger pieces.

- Community Management: Respond to comments and messages promptly and in the brand voice. Build engagement with followers, and pass guest complaints or reputation-sensitive issues to the Operations team.
- Property Social Handles:



Maintain a consistent look, voice and posting rhythm across property pages, and gather fresh on-ground content from property teams.

- Launches & • Campaigns

: Support the social plan for property launches, campaigns, events and offers, including teasers, countdowns and live coverage.
- Creators & • Partnerships

: Coordinate with influencers, creators and partners for collaborations and stays, track deliverables, and share usage rights and results with the Brand team.
- Digital Collaboration: Share content and performance insights with Digital Marketing so paid social amplifies the best organic content.
- Trends & • Reporting

: Track platform trends, competitor activity and what guests are saying.Report monthly on reach, engagement, follower growth and top-performing content, with recommendations for the next month. Qualifications & Experience

- Bachelor's degree in Marketing, Mass Communication, Journalism, Business or a related field.
- 4+ years of experience managing social media, preferably for hospitality, hotels, travel, tourism, lifestyle or other consumer-facing brands.
- Strong command of Instagram, Facebook and YouTube, with a good understanding of reels, short-form video and what drives reach and engagement.
- Strong writing skills and a positive eye for visuals, with working proficiency in Canva and basic video editing tools such as CapCut or similar.
- Experience with scheduling and analytics tools, and the ability to read performance data and act on it.

- A portfolio or sample work that shows ideas, content and results.
- Excellent communication skills, a calm approach to community management, and the ability to work with property teams and agencies.

📌 Social Media (Chennai)
🏢 Mango Hill Hotels
📍 Chennai