SIAM Change Manager (Bengaluru)

SIAM Change Manager (Bengaluru)

26 Oct
|
VARITE
|
Bengaluru

26 Oct

VARITE

Bengaluru

Company Name: VARITE India Private Limited

About The Client

An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products. Essential Job Functions:

- Take the ownership to oversee the day to day operations relating to Change Management
- Ensure Change Requests are assessed properly and effective impact assessment of Changes across Service Providers
- Ensure Change Process compliance, audit process, provide necessary feedback to Service Providers for improvement
- Ensure Changes are implemented within scheduled time and evaluated post implementation
- Chair the CAB; (as may be agreed with the customer) ; Convene the emergency CAB as required
- Approve low-risk/ non-commercial Requests for Change (as may be agreed with the customer)
- Develop & maintain e Change & Release Calendar across Suppliers
- Evaluate impact, risk assessments, potential conflicts with other Requests for Change, submission of implementation, test, backout plans from Service Providers before approving Changes and in preparation for the Change Advisory Board
- Coordinate implementation of Changes that have require multiple Service Providers
- Develop the standard change catalogue to be implemented in the ITSM platform and associated approvals, workflows as agreed by the Customer




- Provide guidance to internal and external Service Providers in fulfilling their Change Management roles and responsibilities.
- Identify and implement process improvements and ITSM platform/integration enhancements relating to same
- Ensure Change Management KPI/SLA are reviewed at agreed frequency and analyse/review for improvement
- Regular monitoring to avoid schedule implementation time, reduced backlog/ageing, change effectiveness
- Consolidate reports related to Change Management from all Service Providers
- Take the ownership of Process Data, maintenance & update along with defining Functional requirements for changes, enhancements in the Change Management Process workflows
- Conduct regular trainings for process awareness and improve process compliance

Qualifications:

- Very strong Influential relationship management skills with stakeholders, senior management, colleagues and external service providers.
- Excellent verbal and written communication capabilities with the ability to interact and influence at all levels of the organisation.Strong oral and written communication skills
- Strong problem solving skills and the ability to logically break down a problem into smaller manageable parts to solve
- Supervisory skills and the ability to leverage support from other parts of the organization
- Proven expert in managing multiple stakeholders at all levels of the organisation,



but specifically at senior management level.
- Understanding of Technologies & ITSM Tool
- Coordination, negotiation, and persuasion skills

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.

Unlock Rewards: Refer Candidates and Earn.

If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a positive fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral: 0-2 years INR 5,000 2-6 years INR 7,500 6+ years INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:

VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive setting for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

📌 SIAM Change Manager (Bengaluru)
🏢 VARITE
📍 Bengaluru

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