About the Role :

We are looking for an experienced and highly technical ServiceNow Architect to lead the design, architecture, and implementation of enterprise-grade ServiceNow solutions. You will be responsible for defining the technical roadmap, driving platform governance, and leading end-to-end multi-module implementations from scratch.

Key Responsibilities :

- Lead end-to-end technical delivery for at least 2 to 3 full lifecycle ServiceNow implementations from scratch across enterprise module suites.
- Establish platform best practices, coding standards, release management protocols, and integration frameworks to maintain instance health and performance.
- Translate complex business requirements into scalable, sustainable technical architectures and technical design documents (TDDs).
- Drive hands-on development, customization, and configuration across key modules such as ITAM, HRSD, ServiceNow AI (GenAI / Virtual Agent), and ITSM/ITOM.
- Architect and build complex integrations between ServiceNow and third-party enterprise systems using REST/SOAP APIs, Integration Hub, and custom Web Services.
- Guide and mentor a team of ServiceNow developers, perform technical code reviews, and effectively communicate complex solution designs to senior leadership and client stakeholders.

Mandatory Skills &

Qualifications :

- Minimum 8 years of total IT experience,



with 8 years dedicated to ServiceNow development projects.
- 3 years of experience in a ServiceNow Technical Architect or Lead Architect role.
- Hands-on experience leading at least 2 - 3 end-to-end platform-level implementations from scratch.

Core Module Expertise :

- Strong hands-on architectural and technical expertise in one or more of the following ServiceNow modules : ITAM (Hardware/Software Asset Management), HRSD (HR Service Delivery), or ServiceNow AI (Virtual Agent, Predictive Intelligence, GenAI).

Technical Competency :

- Advanced proficiency in JavaScript, GlideScript, Jelly, HTML/CSS, AngularJS, Business Rules, Script Includes, Workflows/Flow Designer, Service Portal, and Integration Hub.

Certifications (Preferred) :

- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- Certified Implementation Specialist (CIS) in ITAM, HRSD, or relevant modules
- Certified Technical Architect (CTA) or Certified Master Architect (CMA) is a solid plus.

Soft Skills :

- Strong analytical and problem-solving skills with a strategic mindset.
- Excellent written and verbal communication skills for cross-functional stakeholder engagement.
- Proven team leadership abilities to manage delivery quality and technical governance.

📌 ServiceNow Architect - ITAM/HRSD (India)
🏢 Anlage Infotech
📍 India