Key Responsibilities:

- Manage the day-to-day operations of the workshop.

- Supervise mechanics, technicians, body shop staff, and other employees.

- Coordinate and process vehicle insurance claims from start to completion.

- Communicate with insurance companies, surveyors, and customers regarding claim approvals and repair status.

- Prepare repair estimates and ensure accurate documentation.

- Schedule jobs and allocate work to technicians.

- Monitor repair quality and ensure customer satisfaction.

- Manage inventory, spare parts, and workshop equipment.

- Ensure compliance with safety standards and company policies.

- Train, mentor, and evaluate workshop staff.

- Handle customer complaints and resolve operational issues.

- Track workshop performance, productivity, and profitability.

- Coordinate with suppliers and insurance companies to ensure timely repairs.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits

- Adaptable schedule

Work Location: In person

📌 Service Operations Manager (Ludhiana)
🏢 the garage
📍 Ludhiana