Key Responsibilities

- Manage end-to-end service operations for fire doors, including installation, inspection, maintenance, repairs, and replacements
- Plan, schedule, and oversee fire door installations, managing resources, budgets, and risk mitigation.
- Ensure compliance with fire safety regulations, NBC, local fire norms, and manufacturer guidelines. Approve technical designs, conduct site inspections, and maintain documentation.
- Coordinate with clients, consultants, facility managers, and internal teams
- Conduct site audits, service reports, and compliance documentation
- Supervise and train service technicians and subcontractors
- Handle customer complaints, escalations, and technical queries effectively
- Maintain service KPIs,



quality standards, and turnaround times
- Support sales and projects teams with technical service inputs and site assessments
- Manage service tools, spares inventory, and vendor coordination
- Prepare and submit service reports, MIS, and performance reviews
- Handling Installation Teams and daily reporting

Pay: ₹15,000.00 - ₹47,000.00 per month

Advantages

- Cell phone reimbursement

- Paid sick time

- Paid time off

- Provident Fund

Work Location: Hybrid remote in Bengaluru, Karnataka

📌 Service Manager (Bengaluru)
🏢 IGI
📍 Bengaluru