Responsibilities

- Installation of all equipment.

- Provide demo for the installed product and inform about pros and cons for maintenance of it.

- Attend breakdown/service/calibration/lab shifting calls.

- Escalate service complaints/repair issues to reporting manager/HO if the issue is not resolved at site.

- Follow up with HO/Customers for PO/Invoice/Payment on a regular basis and update the Zonal Manager.

- Promote filters/other spares/new equipment as per the customers' requirement in lab.

- Send faulty spare to HO with respective FIR.

- Maintain stock in hand list regularly and get verified with HO/Zonal Manager regularly.

- Maintain proper schedule to get analyzers calibrated as per recommended intervals.

- Update yourself with complete knowledge of all the products.

- Coordinate with customers regarding issues with equipment or lab readiness for installation.





- Interacting with customers on a regular basis related to service queries and requirement of spares, service support, etc.

- Send the reports of job done to HO and the reporting manager on a daily basis.

- Generating revenue by way of AMC, service calls, calibration and spare sales.

Qualifications

- Candidates should be ready for intense traveling.

- Positive communication skills in Hindi and the regional languages.

- Candidate should have knowledge about: temperature, pH, humidity, pressure, vacuum, gases CO2, O2, humidity, clean room calibration dop, voc, particle count, etc.

- Knowledge about biology microscope, HVAC, autoclaves will be an added advantage.

- ITI/Diploma in electrical / electronic / Biomedical / Instrumentation.

📌 Service engineer - Chiller Referigeration (Pune)
🏢 Sone India
📍 Pune