- On-Site Mechanical Service: Perform hands-on mechanical service, maintenance, and repair activities at customer sites or designated service facilities, ensuring equipment operates at optimal performance levels.
- Troubleshooting &
- Corrective Actions:
Diagnose mechanical and operational issues, identify root causes, and execute corrective measures in a timely and efficient manner.
- Technical Documentation &
- Reporting:
Prepare detailed field service reports outlining issues identified, actions taken, parts used, and technical recommendations for internal teams and customers.
- Field Inspections &
- Compliance:
Conduct field inspections in accordance with global service procedures and safety standards. Escalate complex issues to Technical Support and Engineering teams when necessary.
- Service Documentation: Review, complete, and submit accurate service and inspection reports promptly as required by company and client protocols.
- Escalation &
- Service Delivery:
Monitor service deliverables and escalate delays or issues to relevant departments to ensure customer satisfaction and timely resolution.
- Parts Management: Identify and order required spare parts to complete service activities efficiently, ensuring minimal equipment downtime.
- Preventive Maintenance &
- Audits:
Conduct regular preventive maintenance visits and service audits on a monthly or quarterly basis to maintain equipment reliability and client trust.
- Continuous Improvement &
- Technical Knowledge:
Stay informed on the latest industry practices, technical developments, and product innovations. Recommend improvements to enhance service delivery and equipment performance.
Preferred candidate profile
- Diploma/B.E - Mechanical / Electrical.
- minimum 4+ Years Proven experience in service and maintaining crushing plant equipment.
- Solid mechanical aptitude with excellent problem-solving skills.
- Ability to read and interpret technical diagrams and manuals.
- Effective communication skills for client interaction and report writing.
- Willingness to travel frequently and work in challenging environments.
📌 Service Engineer - Crusher - West / North Region (Gujarat)
🏢 Propel Industries Private
📍 Gujarat
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